Frequently Asked Questions
Q – Does the kit come with the hardware controller included or is it a software only kit ?
A – It is a pure software only kit, which enhances the basic features of the specific hardware controller model to new levels. It is also not just a controllermate template, but a complete custom build software suite of around 500MB that goes way beyond what is possible with just controllermate features. It also includes ready printable labels, an extended installation and operation manual and reference material in the delivery.
Q – What kit version do i need for my monitor and gui layout ?
A – There are 2 important things to determine what kit version you need. Your GUI mode and your working resolution.
- Do you run your “GUI” in dual or single screen mode (as set in menu : Workplace > Dual screen > ON/OFF). That will determine if you need a single or a dual screen gui kit. These are not mutually compatible.
- What is the working resolution of your primary (or only) screen in the COLOR page of Resolve. That is the screen that is both in Resolve and in your Mac system preferences defined as primary display (has to match !!) and displays the main color tools in the color page. The (if applicable) secondary gui monitor resolution is not relevant.
Your working resolution does not have to be (and often is not) the same as your monitors hardware resolution. Lots of people work in so-called scaled resolutions either as set in the system control panel or via a tool like SwitchResX. That is the resolution that determines the resolution of the kit you need.
If you own a Retina/HDPI display either in your Macbook or iMac or external, its even more important to only check the “working” resolution as the underlying resolution is double that .
For example if you run your iMac 5k in 2560×1440 working resolution, the pixels underneath are 5120×2880. For the kit you still need 2560×1440 version. It supports and understands retina displays.
If you are still unsure just send a fullscreen screenshot (shift+cmd+3) to posttools@tachyon-consulting.com and i will tell you what kit you need.
Q – On how many systems can I install the software kit ?
A – For personal use you can install the software on as many systems as you like as long as you are the owner of these systems (on a fair use base). For business use (license registered to a business) a maximum of 3 systems at the same time per license. You can install it on customer locations/systems but you are responsible for completely uninstalling it after use and you/your business are/is the sole user of and responsible for the software on these systems with regards to unauthorised usage/copy.
Q – Do you offer free upgrades to higher versions of Resolve for your kits ?
A – Yes. Every kit receives unlimited free upgrades to any next version of Resolve. For example customers that bought a kit for DR12.5 are now receiving free updates for DR16
Q – Can i still buy and do you still support kits for older versions of Davinci Resolve.
A – Any version that has ever been sold, will always be supported for existing customers. For new purchases, older versions are limited available in the shop. For any older version available in the shop , you will automatically also receive an additional free upgrade to the latest / current version of Resolve and of course continued free support / upgrades. Custom resolution builds are only possible for the most current Resolve version. (currently DR16). Contact me for very special request builds outside of this scope.
Q – Are your kits available for Windows or Linux operating system ? Any plans ?
A – No , Mac OSX only and no plans a.t.m to change that.
Q – Do you recommend buying second hand Beatstep or APC40 controllers ?
A – Generally if it is possible to buy new, i do not recommend buying second hand. Controllers are devices that are subject to wear. Any single problematic button or knob impedes with the workings of your entire controller as they tend to emit stray signals, which will trigger programmed actions in Davinci Resolve. So it is vital you use a 100% working device. So if you do buy second hand (for example for the APC40 MK1 that is only available second hand) make sure it is in perfect working order.
Q – Do your kits work on any other midi controllers
A – No, all kits are specifically build for a single controller model and not compatible with anything else.
Q – How often do you provide updates to your code ? Will it be compatible with Resolve beta’ s, point updates etc ?
A – I will update almost immediately within a few days of a new Davinci Resolve version release (or sometimes even before) when this is required to stay 100% compatible, including all beta’s , point and major . I am a very active developer so you will regularly also receive new , enhanced, smarter feature updates. I also listen to my endusers and their suggestions for new or improved features. My kits have been up to date since DR12.5 all the way up to current DR16 release cycles.
Q – Can your controllers coexist with Blackmagic or other controllers ?
A – Yes absolutely for the BM and Tangent controllers. They are not conflicting as they both drive Davinci Resolve in fundamentaly different ways. They can and will even enhance each-other. Double-check with me for other brand controllers.
Q – What is the difference between the APC40 MK1 and the MK2 ?
A – Besides the obvious looks and slight dimensional differences, it is mainly the layout of the knobs which is different. Function wise I offer the exact same features on both controllers with minor exceptions. The MK2 has 1 more knob , which is used in color page for stepped frame by frame jog. What is more important is that the MK2 is easily available new while the MK1 is only available , if at all, in second hand condition. Quality wise both are very high quality and durable pieces of kit. What remains is personal taste….
Q – Is there a difference between the Beatstep black edition or white edition ?
A – Besides the color, No.
Q – Can i use the Beatstep PRO
A – No
For any other question feel free to contact me.