What personal information do we collect from the people that visit our website ?
When ordering or registering on our site, as appropriate, you will be asked to enter your name, email address, mailing address and phone number. Besides this personally entered information also your ip address is collected for fraud prevention, estimating taxes and shipping and when not related to the ordering process to generate site visitor statistics.
When do we collect information?
We collect provided personal information from you when you register on our site, place an order or enter information on our site.
We collect IP information at every visit.
How do we use your information?
We use the information we collect from you when you visit our site, register and or make a purchase, in the following ways:
• Primarily to process your transactions.
• Secondary to allow us to better service you in responding to your customer service requests.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and using strong multi factor authentication mechanismes, and who are required to keep the information confidential. In addition, all sensitive information you supply on the product order page is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All payment transactions are processed through an external certified gateway provider and are therefore not stored or processed on our servers.
We accept several secure payment methods via Mollie and PayPal as providers.
When processing payments, some of your data will be passed to these providersl, including information required to process or support the payment, such as the purchase total and billing information.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information other then before mentioned secure payment providers.
How long do we store your personal information
As our products include lifelong support, we store your personal information as long as required to provide you with the services and support your purchased. We will immediately delete it upon your request. Also at any time you can request a detailed extract of all the information we have on file from you.
Information obtained from guest visitors will be deleted automatically when expired .
Information, deletion requests
At any time you can request what information we have from you and or ask for a deletion of this data by send a mail to firstname.lastname@example.org. This request will be checked and verified to protect abuse.
We do not include or offer third-party products or services on our website.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1-7 business day after discovery and proper analyses of the breach and its impact
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Tachyon Consulting BV
Nieuwe Nieuwstraat 6D
Amsterdam, N/H 1012NH
Last Edited on 2018-05-31